Policy FAQs

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Getting Started

Starting Points

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All Access Support

Essential Info

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Frequently Asked Questions

All Access FAQs

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What happens if I cancel my plan?

Overdue payment error

Do I still have access if I change my email address?

New plugin not added to my account

When will I receive my ownership credit

Policy & Terms

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Sounds EULA

Software EULA

Plugin Troubleshooting and Software Update.

Product Support

Plugin Troubleshooting

Repeated login request

No seats available

Connection failure

Unable to login

Clean installation

Plugin FAQs

How do I update your plugins?

How do I install expansion packs?

How can I uninstall your software?

How can I manage plugin activations / seats?

How many activations are allowed per license?

Where are the plugin files located?

Where are your presets stored on my computer?

Where can I find crash log files?

Plugin rescan guide

Account settings, Order & Payment info, FAQ.

Account Support

Account Settings

Password reset

Where can I access my plugins and expansion packs?

Delete account

Billing & Invoice

Why did my payment fail?

Where can I find my invoice?

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