Hey, how can we help? 👋

Here is a list of frequent asked questions about the All Access Plan:

• What's Included in All Access
• How Store Credit Works
• How to Manage My All Access Plan
• How to Find My Billing Date
• How to Update My Billing Information
• How to Download Your Invoice
• What Happens if I Cancel My Plan?
• Overdue Payment Error
• Do I Still Have Access if I Change My Email Address?

If you have any additional questions, please submit a request and we'll be happy to assist you ASAP!

While on the All Access plan, every dollar you spend is credited back to you in the form of store credit at the end of your billing cycle. Monthly plans receive $15/month.

Store credit can be used to purchase any full-price perpetual Minimal Audio products. Store credit CANNOT be combined with other promotions such as bundle discounts or sales.

Your store credit can also be combined with cash and it does not expire.

How to Apply Store Credit at Checkout

• After adding the desired perpetual products, proceed to your cart. 
• In the bottom left corner, enter the amount of credits you wish to apply.
• You can view your available store credit balance on your account page.
• The price difference will be adjusted automatically and you can proceed to checkout.

In this article, we'll show you how to access your order invoice.

• Navigate to your Minimal Audio account and then to Order History.
• Select View details for the desired order.
• Click on Download receipt to access your invoice.

For All Access users, you can download your invoice for each monthly payment inside your plan management page.

• Navigate to your Minimal Audio account and then click Manage within the All Access section.
• You will be re-direct to the plan management page, where you can cancel / continue your All Access plan.
• Scroll down to the invoice history section, and click on the desired order invoice.

Submit a request

If you're having trouble accessing your invoice or any other questions, please reach out to our support team. We'll write back ASAP!

We are happy to offer a 30% discount for full-time students and educators. 

Please note this cannot be applied in combination with other promotions running or on subscriptions, such as sales, bundle upgrades, and the All Access plan.

To start, please reach out to our support team with a current course schedule or valid campus ID attached. We'll get back to you ASAP!